Toxic people : decontaminate difficult people at work without using weapons or duct tape
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=100 1\ $a Сью, Марша Петри
=245 00 $a Токсичные люди $h [Текст] : $b самооборона без оружия $c Марша Петри Сью ; [пер. А. Антонов]
=260 \\ $a Москва $b Юрайт $b Альпина Паблишерз $c 2010 $e Можайск (Моск.обл.) $f Можайский полиграфкомбинат
=300 \\ $a 232 с. $c 21 см
=534 \\ $p Пер.: $a Petrie, Sue Marsha $t Toxic people $z 978-0-470-14768-9
=650 \7 $a Психология -- Отраслевая психология -- Другие виды отраслевой (прикладной) психологии -- Практическая (консультативная) психология $2 rubbk
=650 \7 $a Психология -- Социальная психология -- Психология малых групп (коллективов). Коллектив и личность -- Межличностные отношения в коллективе $2 rubbk
=653 \\ $a работа в офисе
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Doesn't work well with others
The steamrollers
The zipper lip
The back stabber
The know-it-all
The needy weenie
The whine and cheeser
Planning for toxic spills
Plotting toxic clean up
Listen up!
Control the uncontrollable
Toxic customer service
Mental looting
Toxic infections
Ruffled feathers
On a personal note
Survivor.
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Toxic people : decontaminate difficult people at work without using weapons or duct tape
Praise For Toxic People "From corporate America to the smallest business owner, this book should be mandatory reading because it provides toxic relief that will put money in your pocket and calm in your personality. A dose of this reading would enhance the success of business school students and smooth out a few bumps in a rocky marriage." Richard L. Labrum, Vice President, Wealth Management, Smith Barney "If you're just sick to death of those people who zap the energy right out of you, Marsha has the cure! In no-nonsense terms, she gives us the prescription for dealing with toxic people. She mixes in the right dosage of personal experience, humor, and practical advice to create a compelling message that is highly relevant in our personal and professional lives. I highly recommend this book to everyone interested in cleaning up toxic behaviors!" John Ryan, Vice President, American Express "Marsha Petrie Sue is the Muhammad Ali of communicators. She can dance and look pretty, and she uses the entire ring, but she knows how and when to land a knockout punch. If you have bad relationships, you'll learn why. This is charm school with live ammunition!" David Rawles, founder and President, Career Solutions, Inc. "Marsha Petrie Sue's 'take the bull by the horns' approach to self-realization and, if so chosen, self-improvement, is the antidote to today's wimpy leadership malaise. She takes readers by their collars,...
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